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Online Help

FAQs and Help Systems

CSSE FAQs contains answers to those Frequently Asked Questions relating to the department of Computer Science and Software Engineering, (CSSE) its computer systems and the web site.

University of Canterbury (UC) Help is the help page for general university/campus information, but it does not provide technical help.

The CSSE Online Dictionary, with its many interfaces.

Software Documentation

Online documentation of software installed on the CSSE system is provided in the Software Resources section, which is also accessible through the Resources link of About CSSE.

Getting Started: Procedures and Documents

• Procedures for Visitors.
• Staff Documents (Restricted Access).
• Programmers Documents (Restricted Access).
• Task Assignment System (TAS)
  To request a change to the CSSE system by the programmers:  Request a New Task.

Using Windows and your ICTS User Account

If you are having problems logging on to a Windows computer with your Information and Communications Technology Services (ICTS) user account, please contact the  ICT Service Desk.

Here are the main web portals to get things done on your ICTS account:

• View ICTS account information.
• Browse various ICT services.
• Interloan request at the library.

ICT Services provides many help documents online; here are a few of the main ones:

• Help for Students.
• Help for Staff.
• ICT Service Desk.
• Usercodes, Accounts and Charging.